• How do I get to BambinO’s?

The 96,428 and 492 all stop directly outside. Crayford Train Station is just 5 minutes walk away.

  • Where can I park my car?

There are several free car parking places just within 2 minutes walk. Up to 3 hours free parking in Crayford retail park, up to free 30 minutes just in front of Bambino's, up to 4 hours in Sainsbury's just opposite of Bambino's 

  • What time does BambinO's open?

We run four 90 minute sessions Monday to Sunday: 9.00 11.00 13.00 15:30. Our Toy shop is Open Monday to Sunday 9.00 till 5.00.

  • Do I have to pre-book?

Pre-booking is not essential however we recommend it to avoid disappointment at the door. We operate strict limits on the number of people in the building during each session and will not exceed this.

  • Can I arrive at any time?

We operate pre-defined play sessions to allow us time to tidy up in between, ensuring that every child gets to experience BambinO's at its best. You may turn up at any time during a play session but you will be required to leave at the end of that session even if you have not been there for the full 90 minutes.

  • Why do you charge for adults?

For health and safety reasons and to ensure a quality experience for all of our visitors, we have to restrict the total number of entrants to BambinO's. Additional adult entry is charged at a rate to cover basic operational costs only.

  • Can I leave my children?

No, all children must be accompanied by an adult and closely supervised at all times due to the nature of the centre.

  • What age is BambinO's aimed at?

We believe that BambinO's will be most appealing to children from walking age to 12 years, however children of all ages are welcome.

  • What facilities do you offer for babies?

We provide high chairs and have baby change facilities onsite. A small  selection of sensory toys are available.

  • Do you serve food?

We have a small cafe onsite serving hot and cold drinks as well as fresh cakes and healthy snack options.  The cafe is only open during the play sessions.

  • Do you accept debit/credit card payments?

We do accept most major credit and debit cards, however for transactions under £3 we are only able to accept cash. 

  • Do you offer parties?

We offer exclusive venue hire for parties. Please contact us for more details.

Large group bookings are permitted up to a maximum of 50 people but need to be booked via email in advance.

  • Can I bring a buggy / pram?

For health and safety reasons, we have a very limited space for buggies and prams within the store. Car seats and baby carriers are permitted.

  • Do you have wheelchair access?

BambinO's is on the ground floor on the high street so is wheelchair accessible but unfortunately no disabled toilet facilities.

  • What is your cancellation policy?

Pre-booked tickets are non refundable.